Mary relocated to the Council Bluffs area to get away from the emotional and physical violence that has plagued her life for more years than she can remember. Mary is unable to work due to her physical disabilities and her deteriorating health. Along with her violent past and health problems, Mary has solely taken on the responsibility of raising her two granddaughters whose parents have fallen victim to the chains of addiction. Without any support from family or friends, Mary and her granddaughters came to the MICAH House.

Mary was extremely emotional and depressed upon arriving and was immediately connected with the Pottawattamie County Homeless Link therapist. During Mary’s stay at the MICAH House, she worked directly with a case manager to address needs and get linked to other services. Mary completed numerous housing applications and did a great job of following through with the recommendations of her case manager. Through Mary’s hard work and motivation, she was able to attain housing.

From the generous donations of caring individuals throughout the community and the collaboration of MOHMS Thrift Store, we were able to furnish Mary’s three bedroom apartment. With support from the MICAH House and personal determination, Mary has empowered herself to change her and her granddaughters’ lives from a bleak and violent past to a stable and hopeful future.

Brian found himself lost in a world of doctor appointments, legal issues, and an ever-confusing list of medications. But then he met the Heartland Family Service Integrated Health Home (IHH) team by way of a referral from the Pottawattamie County Community Services case manager.

Brian had moved out of town, but was recently back. He had nowhere to live and his family relationships were strained. His natural supports were very limited. Integrated Health Home stepped in and helped Brian organize his medications, set appointments with his primary care doctor to monitor his diabetes, and find a long-term living environment with social supports.

In all reports, Brian was depicted as a dangerous, very ill man. In reality, once working with IHH, his reactive nature was managed through appropriate medication management and positive attention. Today, Brian lives with a group of men and receives supportive habilitation services daily. Aside from the occasional behavioral issue, he is living a healthier life in a stable environment. Had IHH not been involved, Brian would likely be incarcerated, receiving limited healthcare supports.

Joann and her two sons, ages five and eight, were displaced by a fire and connected to MetroHome BASE via the American Red Cross who then made a referral to MICAH House for shelter. It was discovered upon their arrival to MICAH House that the family was not receiving any type of benefit support. Their Case Manager immediately assisted Joann in securing FIP, food stamps, and Medicaid, opening doors for housing options and accessing additional services. The family met with the Visiting Nurse Association regularly during their weekly visits to address normal childhood illnesses and Joann’s personal health. In addition, the boys began attending the Boys & Girls Club on scholarships as part of the campus collaboration efforts.

Joann and her Case Manager worked with Heartland Family Service for housing resources and was approved for a deposit plus three months of rental assistance in Omaha. Because Joann does not have a car, her Case Manager assisted Joann in finding an apartment that was centrally located to her sons’ new school, several bus stops, a grocery store, employment options, and additional human service organizations that could support the family. In addition to housing resources, her Case Manager also connected the family with a counselor through Family Connection to address the past trauma they experienced.

During their stay at MICAH House, Joann’s children actively participated in the activities offered at the shelter and on the campus. They joined the Omaha Zoo outreach program, attended the Halloween Trunk or Treat event, and experienced unique activities during the holidays including ice skating, gingerbread house decorating, touring the city’s holiday lights, home-style dining, a visit with Santa, shopping for gifts for their mother, and their own special Christmas complete with gifts, a personalized Christmas tree and stockings. The family moved into their new home before their gifts arrived from the MICAH House Adopt-a-Family program, so the gifts were personally delivered by MICAH House staff to ensure the family had a hopeful and happy holiday season.

Hannah was pregnant with her first baby and knew it was time to stop letting meth rule her life. So when her probation officer told her the only alternative to jail was Iowa Family Works, she jumped at the chance to come to our facility and begin making some much-needed changes.

From the moment she arrived at Family Works, Hannah was thankful to be in the program and her determination to make her life better was contagious. Her positive attitude carried through as she began attending programming, learning new coping skills and having all of her questions about being a new mom answered. Soon, she was a role model to the other women in the community.

Toward the end of her six-month stay, Hannah gave birth to a beautiful, healthy, drug-free baby girl, Meredith. Instantly, she put all of her new parenting skills to work and made sure she had a healthy environment set up for her and Meredith to go to upon her successful completion of the program. At the graduation ceremony, Hannah’s family, peers, and staff proudly celebrated her success. Hannah’s unwavering drive to become a sober, loving mom has now created a great life for her and Meredith.